Client Portal & Remote Service

Clicking the portal link takes you to our secure site; no password is needed to send documents. On smartphones, you can take photos of your documents.

www.encyro.com/ngltaxservice

Before sending documents for remote return preparation:

• We do not offer specific appointment times. Remote returns are worked on throughout the day, mostly via email.
• After submitting your documents, we’ll send an estimated cost. Payment is required before we start (we do not offer free estimates).
• A $40 fee is added for remote service due to the extra time involved.
  (Additional fees may apply if you send your documents between April 1st and April 15th!)
• Please send all documents in one message. Don’t send partial documents or multiple messages.
• To speed up the process, please let us know if any of the following have changed:
  address, spouse, dependents, direct deposit info. Include this info in your initial message.
• Once we have your documents and payment, we’ll begin preparing your return and follow up with any questions. Your return will not be submitted until we’ve reviewed it with you.
• Download your final copies within 3 days of receiving the secure link, as the portal link expires after that.

Not sure if you have everything? Check this list:
https://www.ngltaxservice.com/what-to-bring/

Please send all documents at once.